Privacy Policy
This policy explains what information we collect when you use this website and place an order enquiry, and how we use it.
Information we collect
When you submit an order enquiry or contact form, we collect the details you provide — such as your name, email address, phone number, company name, delivery address and any notes you add. We do not collect payment card details through this website.
Why we collect it
We use your information to respond to your enquiry, prepare a quote, confirm pricing, GST and delivery, and communicate with you about your order.
How your information is used and stored
Order and contact details are emailed to us so we can follow up, and a confirmation is sent to your email address. We keep enquiry records only as long as needed to service your request and meet any record-keeping obligations. We do not sell your information.
Email communication
By submitting an enquiry you agree to be contacted about that order or enquiry. We use a third-party email service to deliver these messages.
Cookies and local storage
This site stores your shopping cart in your browser's local storage so it persists between visits on your device. This information stays on your device and is not sent to us until you submit an enquiry.
Contact for privacy requests
To ask what information we hold, or to request correction or deletion, email us at hello@ecofeast.com.au.